Our customer service hours are from 9:00h to 15:00h (CET), so some enquiries may be delayed up to a maximum of 24 hours if you contact us out of customer service hours.

*Due to the new Yahoo email requirements, most of our email replies to yahoo inboxes are being rejected. If you haven't been replied in the next 48 hours (on working days), please contact us through our web chat or use a non-yahoo email address.